Fareclock

Automatically Deactivate Users on Missed OUT

How to Set Up Custom Message Notifications for Shift Reminders

How to Setup Attendance Feature

Welcome to Fareclock Support

How well does your face recognition work with darker skinned faces?

Attendance

Fareclock.com

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

AI title

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

You're not signed in on this browser. Sign in through this site's Messenger, then reload this page.

Sign in to view your company's tickets

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

Reading along with you

Create your account and invite the first people to your workspace.

Pick the right role for each person you add.

Update your plan, payment method, and invoices.

Style guide

Article page title

Home hero title

English

Start Here

Getting Started

Fareclock Onboarding Checklist (Admin Guide)

Managing Shifts for Multiple Workers Using the Multi-User Panel

Setting Up Your Free Trial

Installing the Mobile Time Clock App

Three Methods of Face Model Enrollment

Adding Users in Fareclock Console Using Three Methods

A Guide to Fareclock Admin Console

Payroll Settings

Shift Settings

Time Off Settings

User Settings

Guide

Enable Setup

Shift Scheduling Guide

Open-Shift Defaults Setup

Schedule-Shift and Schedule + Open-Shift Defaults Setup

Rounding Rules Setup

Shift Class Setup

Breaks Setup

Schedule Setup

Multiple Shifts

Teams, Jobs, and Devices Schedule

Setup Scheduling

How To Set Up Costing

How to Limit Administrator Access to Certain Jobs

Job Transfer

Costing

Can We Use Fareclock Offline?

Can Workers Change the Device Time to  Manipulate Punch Records?

Can Workers Clock In Using a Photograph?

Configuring Default Device Settings

Face Recognition Settings

How Do I Prevent Workers From Disabling Location or Internet to Bypass Shift and Geo Policies?

How To Punch Using NFC Tag

How to Deactivate Personal vs. Group Devices

How to Punch Using QR Code

How to Reduce Employee Screen Touches on the Time Clock Device

How to Use PIN-Only Clock In/Out (Disable Face Recognition)

How to View App Installation Status for Workers

Manage Individual Device Setting

System Requirements

Trigger on Enter Geo Fence

Locking a Device to a Specific Job

Keeping Fareclock Application Running in the Background on Your Android Phone

Devices

Fareclock’s Announcement Feature

Format Settings

How do I control which time clocks a worker can access?

Org Units

Labels

Custom Fields

What's an "organization unit"?

Organization

Guide to Calculating Employee Wages

How do I set up Enhanced Payroll?

How to Calculate Overtime

How to Configure Overtime Rules for Shifts

How to Generate Pay Runs

How to Setup Salary Calculation

Pay Code Rules

How to export reports to Excel or your Payroll/Accounting System

Payroll

13 Month Net Pay

Bulk Import: Net Pay Adjustment

Net Pay Adjustment

Setting Up Adjustment Codes

Setting Up Statutory Deductions

Net Pay

Custom Punch States

How to Approve and Lock Punches?

What are Punch Codes

Punches

Configuring Shift Breaks for Teams and Workers

Requesting and Managing Shift Extensions

Scheduling Shifts with Inline Start and End Times

Viewing Your Schedule on the Mobile Time Clock App

How do I allow employees to work past midnight?

How to Set Up Schedule Budgets and Approve Schedules in Fareclock

Schedule

Change Shift Hours Without Editing Punches

Editing Time Cards: A Comprehensive Guide

What do the red codes mean in the Time Cards report?

Time Cards

Holiday Calendar

How to Configure Line Managers to Receive Time Off Requests

How to View Approved and Denied Time Off Requests in the Console

Time Off

Time Off Monetization

How to Setup Time Off Accruals and Policies

How do I track holidays, vacation, sick time, and other time off?

How to Check Punch Locations for Active and Inactive Workers

How to Set Up Live Geo Location Tracking

How to Setup Geo Fence

Troubleshooting Geo-Fencing Issues

Geo Mapping

How do I import employee times into QuickBooks?

What are Integration Connections?

What are integration templates?

Integrations

Assigning Users to Multiple Health & Safety Policies

Briefings

Credentialing

Customizing Reports

How to Bulk Add Pay Rates

How to Configure Induction for New Workers

How to Send Bulk Notification Messages

How to Setup Forms

Personal Admin Device