Creating a form in the Admin Console doesn't make it appear in the Time Clock app automatically. Before workers can see and fill out a form, you need to complete two steps:
Set display conditions on the form.
Attach the form to a Health & Safety policy, a scheduled shift or a job.
Set display conditions on the form
Display conditions control when the form is shown to workers in the app.
Step 1: In the Fareclock Admin Console, go to HR Portal and click Forms.
Step 2: Open the form you created.
Step 3: In the form's settings, set the display conditions, such as onboarding, start of shift or end of shift.
Here, you can define the display conditions (e.g., onboarding, start shift, end shift) and configure form limitations (such as limiting entries per user or resetting the user entry limit).
1. Onboarding
The form appears during the worker’s initial setup or first use of the app, ideal for collecting basic information.
2. Start Shift
The form shows up when a worker clocks in, perfect for pre-shift checklists or safety confirmations.
3. End Shift
The form displays when clocking out, useful for end-of-day reports or equipment condition checks.
4. Transfer In
The form appears when a worker transfers into a new job, allowing site-specific updates or handover notes.
5. Transfer Out
The form displays when a worker transfers out of a job, ideal for logging final notes or condition reports.
6. On Shift
The form can be accessed anytime during an active shift, great for mid-shift reports or incident logs.
7. Not On Shift
The form is available when the worker is off-shift.
8. Multiple per Shift
Allows the same form to be submitted more than once in a single shift, handy for tasks that need repeated entries such as deliveries or maintenance logs.
Attach the form
A form appears only for workers it's connected to. Attach it using one of the following:
Health & Safety policy
Attach the form to a Health & Safety policy, then make sure the policy is assigned to the worker.
Scheduled shift
Assign the form to the worker's scheduled shift.
Job
Assign the form to a job. The form appears when the worker clocks in to that job.
Once both steps are complete, the app will prompt workers to fill out the form based on its display conditions. Workers can also find available forms on the Forms screen under the Actions tab.
Related articles: How to Setup Forms · Briefings




