Frequently Asked Questions
65 articles
- Admin Mobile Time Clock Walkthrough
- Does the Fareclock app work on Amazon Fire HD tablets?
- Does the time clock app support landscape (horizontal) mode?
- Group Time Clock Walkthrough
- How to Maximize Successful Face Recognition
- How to Set Up Permissions for Live Tracking in the App
- Managing Personal and Group Devices
- Notification Preferences for the Mobile Time Clock App
- Personal Time Clock Walkthrough – Face or PIN Required
- Personal Time Clock Walkthrough – No Face or PIN
- Report-Only Mode Walkthrough
- Switching from Free Trial to Company Account
- Time Clock App: Admin Features Walkthrough
- Time Clock App: Dark Mode
- Time Clock App: Understanding the Landing Page
- Why is the face capture screen in the time clock app is gray?
- How to Show a Form in the Time Clock App
- Can’t punch in on the Fareclock app on your Android phone
- Are there any other fields I can see in the various features?
- Can I add notes to punches?
- Can I be emailed a report automatically daily, weekly, or monthly?
- Can I enforce and/or deduct employee breaks such as lunch?
- Can I export payroll to QuickBooks Online?
- Can I export payroll to Xero Accounting?
- Can I synchronize my employees with Bamboo HR?
- Clock Logs
- Do you have code samples for the API?
- Edit Shifts for Past Dates / How to Back Date Shift Changes
- Fareclock Subscription Modification
- Fareclock's Reports
- Free Trial Account: Billing & Expiration
- How do I configure California Overtime?
- How to Access Time Records for Inactive Workers
- How to Bulk Edit & Import data?
- How to Bulk Update Worker Profiles via Spreadsheet Import
- How to Deactivate or Delete a User Account
- How to Review Admin Changes to Punch Records
- How to change user roles and limit admin permissions?
- How to control Administrator permissions?
- How to manage multiple organizations with single sign-on
- If an employee no longer works for me, do they still count toward the total employees that I would be paying for?
- In my reports, why sometimes does the Total Hours not equal the sum of each line?
- Is Reusing Old Admin Emails Safe?
- Managing Console Notifications in Fareclock
- Roll Call Summary Console Overview
- Scheduled/Memorized Reports Showing Cut-Off Data
- Share Scheduled Reports
- Throttled Request
- Admin Guide: Viewing and Communicating with Workers Using Notes in Fareclock
- Admin Permissions
- Available Login Security Features
- Do you have an API for custom software applications?
- How Admins Can Perform a Roll Call Using the Mobile Time Clock App
- How come I'm all of a sudden not seeing punches in the Admin Console?
- How to Create Video Training and Employee Acknowledgements Using Forms
- How to Organize Workers into Various Groups
- How to Submit & Approve Missed Punches
- How to Upload and Attach Files to Workers (Documents and Photos)
- Setting Up Admin Notifications and Alerts
- Setting Up a Group Device in Fareclock (iOS & Android)
- Switching Languages in Fareclock
- Switching to Admin PIN: Replacing Email/Password Login for Viewing the Workers' List in the Mobile Time Clock Application
- Uses and Benefits of the Time Off Feature
- Phone number already in use on another profile
- Can I use Fareclock in my country?