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Pre-Installation by the Admin:
Video: https://youtu.be/LuXZvIPD9t4?feature=shared&t=31
Step 1: Go to the Fareclock Admin Console and go to Settings. Under ‘Settings’ find and click the ‘Users’ section, and select the worker for whom you want to send the link for installation.
Step 2: After selecting the user, you will find a settings option underneath where you can locate 'Personal Device Settings'.
Step 3: Tick the box next to 'Enable Personal Device'.
Once you check the box, the following will appear on your screen:
Step 4: Provide the required information, including your mobile number and/or email. The admin must also select the 'Personal Device Mode' for that specific account. Select one on the reinstall permission: either allow the administrator to send a link or permit users to enter their own email or phone number in the app to receive a new code.
Step 5: After providing all the necessary information, click 'Save and Close' at the bottom of the page.
Step 6: After clicking it, a window will prompt you with the 'Send Device Activation Link' option. You can either copy the link and save it for your records or send the link to the email provided in the user's data.
Step 7: Once you click 'Send Email' to the provided address, the system will automatically send an email to it.
Installation Set-up for the User (Android):
Video: https://youtu.be/LuXZvIPD9t4?feature=shared&t=198
Step 1: Upon clicking the installation link, you will be directed to Google Play Store and you need to download the application. After downloading it, press 'Enable' and then 'Open'.
Once completed, you will see this on your screen. If this appears, simply tap 'Submit'.
Step 2: You will be directed to a 'Confirm Setup' page and you need to verify your organization, user name, and language selection. Once everything is confirmed, tap 'Confirm' to proceed.
You're all set! Welcome to Fareclock. Before getting started, you need to enroll your face model. Refer to a separate Getting Started article for instructions on how to do this.
Installation Set-up for the User (Apple):
Video: https://youtu.be/LuXZvIPD9t4?feature=shared&t=242
Step 1: When you click the link, you will be directed to App Store and you need to download the application. After downloading it, press 'Open'.
Step 2: You will be directed to a 'Confirm Setup' page and you need to verify your organization, user name, and language selection. Once everything is confirmed, tap 'Confirm' to proceed.
Welcome to Fareclock! Before getting started, you need to enroll your face model. Refer to a separate article for instructions on how to do this.
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