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Fareclock’s live geolocation tracking feature allows administrators to view where workers are in real time. This functionality only works when the Fareclock app is installed and configured on a personal mobile device—not on shared or group devices. Each worker must use their assigned device and grant the necessary permissions for the app to function properly.

To ensure accurate tracking, workers must enable Location and Physical Activity permissions for the app. These permissions allow Fareclock to track the device's movement in the background, even when the app isn't actively in use.

In addition to real-time location monitoring, Fareclock’s background geolocation tracking also provides administrators with access to a worker’s location history. This means that administrators can review the paths and locations where a worker has been during work hours, helping to ensure accountability and support operational needs.

This guide will walk you through how to set up the required permissions for full functionality.

iOS

After installing the Fareclock app, you will be prompted to allow Fareclock to access your location. Select “Allow While Using the App” for initial setup. Detailed instructions for updating location settings are provided in the next section of this article.

Next, you’ll be asked to allow access to your motion and fitness activity. Tap “Allow” to ensure the app functions properly.

Phone Set-up:

Step 1: Open Settings.

Step 2: Go to ‘Privacy and Security’.

Step 3: Locate and tap ‘Location Services’ and make sure to enable it.

Step 4: Find and tap ‘Fareclock’ application.

Step 5: Select "Always" for location access and enable "Precise Location" to ensure accurate tracking.

Android

Note that the settings may vary depending on your device’s brand, model, and software version.

After installing the Fareclock app, you will be prompted to allow Fareclock to access your location. Select “While Using the App” for initial setup. Detailed instructions for updating location settings are provided in the next section of this article.

Next, you’ll be asked to allow access to physical activity. Tap “Allow” to ensure the app functions properly.

When clocking in, the app should prompt you to enable location services. Tap 'Turn on' to proceed. Then, when asked for location access permissions, select 'Allow all the time' to ensure accurate tracking even when the app is not open.

Phone Set-up:

Step 1: Open Settings.

Step 2: Go to ‘Location’ make sure to enable ‘Location Services’.

Step 3: Locate and tap ‘Improve Accuracy’.

Step 4: Be sure to enable 'Wi-Fi and Bluetooth Scanning' to enhance location accuracy.

Step 5: Go back to ‘Location’ and tap ‘Location Accuracy’.

Step 6: Be sure to enable ‘Location Accuracy’ to improve the precision of your device’s location data, which ensures accurate tracking and optimal app performance.

Step 7: In the App Permissions settings, ensure that location access is set to “Allow all the time.”

After setting permissions, configure your phone’s settings—such as background data usage and battery optimization—to ensure the app functions properly.

Note that the settings may vary depending on your device’s brand, model, and software version.

Data Usage:

Ensure that the setting is configured to “Wi-Fi & mobile data.”