Frequently Asked Questions

Time clock

• How do I prevent workers from turning off geo location or internet access to evade shift and geo policies?
• Does the Fareclock app work on Amazon Fire HD tablets?
• What can we do to maximize successful face recognition?
• Why is the face capture screen in the time clock app is gray?

Admin Console

• ★ How do I calculate employee wages?
• ★ How do I calculate overtime?
• How to Bulk Edit & Import data?
• How to control Administrator permissions?
• How to set up Salary calculation?
• How do I view an audit log of all changes made by users?

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General

• How do existing users switch to new Schedule Teams?
• How to set up Time Off Accruals and Policies
• How to lock a device to a specific job
• How to reduce employee screen touches on the time clock device
• Can employees set up the Fareclock app on their own personal devices?
• Do you have a User Manual?

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