Frequently Asked Questions

Time clock

• Does the Fareclock app work on Amazon Fire HD tablets?
• What can we do to maximize successful face recognition?
• Why is the face capture screen in the time clock app is gray?

Admin Console

• ★ How do I calculate employee wages?
• ★ How do I calculate overtime?
• Can I customize my reports?
• Can I synchronize my employees with Bamboo HR?
• Can I export payroll to Xero Accounting?
• Can I export payroll to Quickbooks Online?

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General

• Can I control which time clocks an employee is allowed to use?
• How do I track holidays, vacation, sick time, and other paid time off?
• How come I'm all of a sudden not seeing punches in the Admin Console?
• How do geo rules work?
• What's an "organization unit"?
• Can an employee change the time on the time clock device to manipulate punch times?

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