Frequently Asked Questions

Time clock

• How do I prevent workers from turning off geo location or internet access to evade shift and geo policies?
• Does the Fareclock app work on Amazon Fire HD tablets?
• What can we do to maximize successful face recognition?
• Why is the face capture screen in the time clock app is gray?

Admin Console

• ★ How do I calculate employee wages?
• ★ How do I calculate overtime?
• Custom Fields
• Can I be emailed a report automatically daily, weekly, or monthly?
• How to upload and attach files, such as documents and photos, to workers
• How to manage multiple organizations with single sign-on

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General

• What are Punch Codes?
• How to Submit & Approve Missed Punches
• How to track worker Credentialing
• How do existing users switch to new Schedule Teams?
• How to set up Time Off Accruals and Policies
• How to lock a device to a specific job

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